AutoRepairo Systems Inc. – Privacy Policy

Effective Date: October 30, 2025

This Privacy Policy (“Policy”) describes how AutoRepairo Systems Inc., doing business as AutoRepairo (“AutoRepairo,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information in connection with your access to and use of our websites, software applications, and related services (collectively, the “Services”).

By using the Services, you acknowlAutoRepairo that you have read, understood, and agree to this Policy. If you do not agree, you must discontinue use of the Services.


1. Company Information

Legal Entity: AutoRepairo Systems Inc. (DBA AutoRepairo)
Registered In: Delaware, United States
Principal Office: 100 E Pine St, Suite 110, Orlando, FL 32801
Legal Notices: Legal Department — 5036 Dr Phillips Blvd, Suite 283, Orlando, FL 32819
Support Email: support@AutoRepairoautosoft.com


2. Information We Collect

We collect both personal and non-personal information from the following sources:

Auto Repair Shops (Customers):
Business name, contact details, payment information, and account credentials.

End Customers of Auto Shops:
Vehicle data, contact information, appointment and payment details, and communication history when shops use our platform to manage customer interactions.

Device and Usage Data:
IP addresses, browser type, device identifiers, operating systems, and site activity logs.

Cookies and Analytics:
We use cookies, pixels, and analytics tools (including Google Analytics, Meta Pixel, and other third-party providers) to measure engagement, improve functionality, and deliver relevant content.

Payment Information:
Payment details are collected and processed securely through our third-party payment partners. AutoRepairo does not store full credit card or banking details. AutoRepairo and its payment partners comply with PCI-DSS standards to safeguard cardholder information.


3. How We Use Information

We use collected information for the following purposes:

  • Providing, maintaining, and improving our Services;

  • Processing transactions and billing;

  • Enabling communication between auto shops and their customers;

  • Sending service updates, invoices, and security notifications;

  • Analyzing trends and usage to enhance user experience;

  • Complying with applicable laws and contractual obligations.

When processing information of end customers on behalf of auto repair shops, AutoRepairo acts solely as a data processor/service provider. The shop remains the data controller responsible for the lawful collection and use of such information.


4. Information Sharing and Disclosure

AutoRepairo may share information as follows:

With Service Providers:
To perform business operations such as hosting, analytics, customer communications, or technical support.

With Third-Party Processors:
To facilitate secure payment processing and other integrated services.

Subprocessors and Compliance:
AutoRepairo enters into written agreements with all subprocessors to ensure they implement appropriate technical and organizational safeguards in accordance with applicable data protection laws, including the California Consumer Privacy Act (CCPA/CPRA) and similar U.S. state laws.

For Legal Purposes:
To comply with legal obligations, enforce our agreements, protect rights, or respond to lawful requests.

Business Transfers:
In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction.

AutoRepairo does not sell personal data to third parties.


5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
For example, business account data is generally retained for the duration of an active subscription plus 12 months unless a longer retention period is required by law.


6. Cookies and Tracking Technologies

AutoRepairo uses cookies, pixels, and similar technologies to collect usage data, remember preferences, and enhance website performance.
Users may disable cookies in their browser settings, but this may limit certain functionalities of the Services.


7. Security

We employ commercially reasonable physical, administrative, and technical safeguards designed to protect personal data from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission or storage is entirely secure, and AutoRepairo cannot guarantee absolute security.


8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data;

  • Withdraw consent for certain data uses;

  • Object to or restrict processing of your information;

  • Request data portability.

Residents of California, Virginia, Colorado, Connecticut, and other U.S. states with privacy laws may have additional rights under those laws.
Requests may be submitted via support@autorepairo.com. We may verify your identity before processing any request.


9. International Data Transfers

AutoRepairo is based in the United States. Information collected through our Services may be stored or processed in the U.S. or other jurisdictions where our service providers operate.
For users located outside the U.S., AutoRepairo relies on Standard Contractual Clauses (SCCs) or other lawful mechanisms for data transfers.
By using the Services, you consent to such transfers.


10. Children’s Privacy

Our Services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from minors.
If we become aware of such collection, we will take prompt steps to delete it.


11. Third-Party Links and Integrations

Our Services may include links or integrations with third-party tools and websites.
AutoRepairo is not responsible for the privacy practices or content of these third parties and encourages users to review their respective privacy policies.


12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes become effective upon posting to our website with a new “Effective Date.”
We encourage users to review this Policy periodically to stay informed of any changes.


13. Contact Information

For privacy inquiries, data requests, or legal notices, please contact:

LEGAL DEPARTMENT 

AutoRepairo Systems Inc. (DBA AutoRepairo)
5036 Dr Phillips Blvd, Suite 283
Orlando, FL 32819
Email: legal@autorepairo.com

© 2025 AutoRepairo Systems Inc. All Rights Reserved.

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