Customer Management & Relationship Tools
AutoRepairo’s Customer Management system helps you store, track, and engage with every customer effortlessly. From complete service histories and communication logs to personalized reminders and loyalty tracking manage all your customers in one powerful dashboard and never lose touch again.
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What It Does
AutoRepairo’s Customer Management module centralizes all customer data, helping you create long-lasting relationships that keep your shop top of mind.
- View complete customer profiles — contact details, vehicles, service history, and invoices.
- Track customer preferences, loyalty, and visit frequency.
- Send automated service reminders, follow-ups, and birthday offers.
- Communicate directly via SMS or email from within the system.
- Identify repeat customers and reward them with loyalty discounts.
- Gain insights into customer satisfaction and retention.
- Access customer records anytime.
Frequently Asked Questions
Everything you need to know about AutoRepairo
01. What is the purpose of the CRM feature in AutoRepairo?
The CRM stores all customer details, vehicle information, and service history, ensuring that customer interactions are informed and personalized.
02. How does this feature improve customer retention?
Automated reminders for upcoming maintenance or services help encourage repeat visits and maintain long-term customer relationships.
03. Does the CRM support direct communication?
Yes. At present, communication is available through email only. Notifications such as appointment confirmations and service updates can be sent directly from the system.
04. How is customer data protected?
All customer data is securely stored and encrypted in the cloud, accessible only to authorized team members.
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